Privacy Policy

We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

Training Shows(!) follows these privacy principles both online and offline in the collection, use, security and sharing of customer information:
NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.
CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.
SECURITY. We will use reasonable security measures to protect the personal information we receive from you.
SHARING. When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information.
If you provide information to any of the businesses, stores or Web sites owned or operated by Training Shows(!), this information may be combined or shared among current or future Training Shows(!) entities and subsidiaries. Training Shows(!) operates businesses and Web sites under the names Training Shows(!) (trainingshows.com), Training Shows(!) Mobile, (trainingshows.mobi), The Training Shows(!) Foundation (trainingshows.org), among others.

Each member of Training Shows(!), and/or each Web site established by a member of Training Shows(!), may have its own Privacy Policy which it may modify as needed consistent with these principles.

Training Shows(!) PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for trainingshows.com (the “Training Shows(!) Web site”) and all other locations, occasions or events where your personal information is collected by, or on behalf of, Training Shows(!). When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the Training Shows(!) sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the Training Shows(!) trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

INFORMATION COLLECTED BY Training Shows(!)

As part of your interaction with Training Shows(!), we may collect personal information such as:
- Contact information, including name, mailing address, phone number and e-mail address
- Purchase information, including credit card number, billing and/or shipping information
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you:
- Set up an account online
- Participate in a sweepstakes, promotion or survey
- Contact us with a question or concern
- Participate in other activities with Training Shows(!)

USES OF YOUR PERSONAL INFORMATION

We use the personal information you provide for purposes including, but not limited to:
- Fulfilling requests for products, services or information
- Tracking and confirm online orders
- Providing customer services
- Administering sweepstakes, promotions or surveys
- Offering new products and services
- Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
- Conducting research and analysis
- Sending marketing communications
- Performing other business activities as needed
PERSONAL INFORMATION PROVIDED TO Training Shows(!) FROM THIRD PARTIES

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend’s email address, and e-mailing friends a link to tickets they might be interested in.

Information from Third Parties

Training Shows(!) may obtain consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers. For example, we may get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.

SHARING OF PERSONAL INFORMATION

Training Shows(!) does not sell or rent your personal information to third parties.

We may need to share your personal information within the Training Shows(!) network of Web sites and programs. These programs may use this information to offer you products and services that may be of interest to you.

In addition, Training Shows(!) may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
- Fulfilling customer orders
- Sending Training Shows(!) marketing communications
- Delivering packages
- Fulfilling subscription services
- Conducting research, analysis or administering surveys
- Sending regular mail and e-mail on behalf of Training Shows(!)
- Processing credit card payments
The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.

We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information. For example, Training Shows(!) may share anonymous usage information on video watching trends.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

CHOICES REGARDING YOUR PERSONAL INFORMATION

Training Shows(!) communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services.

Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in.

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:
1. Follow the directions on an e-mail or direct mail marketing communication you receive from us.
2. Send an e-mail with your request and current contact information to: PrivacyManager@trainingshows.com.
3. For mobile marketing, you may opt-out by following the instructions provided in the text messages you receive.
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

Training Shows(!) will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:
- 10 business days for e-mails
- 30 business days for direct mail and phone
Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, event change notifications, or other organization-related communications.

UPDATING YOUR PERSONAL INFORMATION

Training Shows(!) wants your personal information to be accurate and complete. If you are training manager, please contact your Training Shows(!) representative directly. If you are a trainee, please contact your training manager, and he/she will be in contact with the appropriate Training Shows(!) representative.
SECURITY OF YOUR PERSONAL INFORMATION

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Training Shows(!) cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

COOKIES, CLICKSTREAM TECHNOLOGY, THIRD PARTY AD PROVIDERS AND INTEREST-BASED ADVERTISING

Cookies

A cookie is a small data file that a Web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized bidding experience for visitors to our site. Cookies simulate a continuous connection — they let us “remember” information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

Training Shows(!) uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information.

You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make purchases on the Training Shows(!) Web site.

Clickstream Technology

Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site, among other things.

Our Web site may also use other technologies to track which pages our visitors view. This anonymous clickstream data provides our customers with a better shopping experience and helps Training Shows(!) understand how visitors use our Web site.

Third Party Ad Providers and Interest-Based Advertising

We use third-party advertising companies to serve ads when you visit our Web site or other sites across the Internet. These companies may use anonymous information (not including your name, address, e-mail address, or telephone number) about your visits to this and other Web sites. We may also share anonymous information with these companies in aggregate form. In either case, the purpose of the sharing is to provide advertisements about goods and services of interest to you, analyzing and improving the effectiveness of ads and e-mails, and improving and enhancing our site and its content.

COLLECTION OF CHILDREN’S PERSONAL INFORMATION

We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.

CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION

Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us via email at the following address: PrivacyManager@trainingshows.com.

PRIVACY POLICY CHANGES

As Training Shows(!) continues to improve the services, products and the features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.

Last revision date: June 20, 2010